You can make use of this online service to make an appointment for applying extension of stay before visiting the Immigration Headquarters or Branch Offices. You can save queuing time by enjoying 24 working days' advance booking. You can also change, cancel or enquire about the appointment you have made. This article will tell you what you should know before using the online booking service.

You can use the online service to make an appointment to submit the following categories of extension of stay applications.

However, for change of status and other applications for extension of stay, please submit to relevant sections at the headquarters of Immigration Department.

If you know what supporting documents are required, you can now make your appointment online. Otherwise, please check for the details in the paragraphs below.

You can also change, cancel or enquire appointment under this online service.

Please note that you must submit your application for extension of stay before your limit of stay expires. If you contravene a condition of stay (including your limit of stay), you will be liable to prosecution.

To make an appointment, you will need to access the service through the link above, then enter the application reference number of your latest visa, entry permit or extension of stay application and your date of birth. You will also need to input your current limit of stay. If you are a foreign domestic helper or an imported worker whose contract has been terminated before your current limit of stay, you must input the date of contract termination as well.

Please ensure that the information you provide is correct. Incorrect information may render your appointment invalid. 

Appointment Date

You can select your appointment within the following 24 working days*. The result of the booking is subject to the availability of quota of each office. You can only make one appointment within the 24-working-day* period.

If you are on employment (other than foreign domestic helper or imported worker), student, residence or dependant status, you can select an appointment date up to 4 weeks before the expiry of your current limit of stay.  

If you are an imported worker or a foreign domestic helper who wishes to submit an extension of stay application with a new employer (change of employer), you can normally select an appointment date up to 4 weeks before the expiry of your current limit of stay. However, if your contract is terminated before the expiry of your current limit of stay, you can select an appointment date up to 4 weeks before the termination date of you current contract, or within 2 weeks after the termination date of the contract provided that the appointment date does not fall after the expiry of your current limit of stay.

If you are a foreign domestic helper who wishes to submit an extension of stay application with the same employer, you can select an appointment date up to 8 weeks before the expiry of your current limit of stay.

Group Bookings

Except foreign domestic helpers and imported workers, you may make an appointment for up to four applicants, with a maximum of four applications. The four applicants must have been admitted to Hong Kong under the same arrangement/policy, or must be a person admitted for employment/education/residence and his or her dependants. Applicants for the same appointment should turn up at the chosen office together at the selected time slot. 

Appointment Reminder

When a successful appointment is made and you choose to receive an appointment reminder, an email reminder will be sent to the email address you provided 2 days before the appointment day. You can change your email address or cancel the reminder at least 3 days before the appointment day. 

Appointment Change or Cancellation

After an appointment is made, you can change or cancel the appointment at least 1 day before the appointment date. For changing an appointment, the earliest day will be on the next working day* of the date of changing the appointment. In view of the limited appointment quotas, please change or cancel your appointment at least 1 day before the appointment day if you are not able to attend. 

* 24-working-day is calculated as follows :

Other extension of stay applications

Monday to Friday

(except General Holidays)

Monday to Saturday

(except General Holidays)

You should bring along the supporting documents to your appointment. Please refer to the following link for more information.

Besides the online booking system, you can also make an appointment via the 24-hour telephone booking system at (852) 2598 0888.

Please refer to the following links for the addresses and working hours of the offices available for appointment booking.

If you need technical assistance in using the online service, you can call the Immigration e-Services Hotline at (852) 3128 8668 between 7 am and 11 pm daily.

For general enquiries, please call (852) 2824 6111 during office hours (from 8:45 am to 5:15 pm, Monday to Friday, from 9 am to 12 noon on Saturday, except public holidays), send a fax to (852) 2877 7711 or send an email to [email protected].

Further information on this service is also available in a set of helpful Frequently Asked Questions (FAQs).